Refund policy
Repel Return & Refund Policy
At Repel, your satisfaction is our priority. If you're not fully satisfied with your purchase, we’re here to help.
✅ Returns
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You may return unopened, unused items within 30 days of delivery.
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All items must be in original packaging and in resellable condition.
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Returns must include the original packing slip or order number.
🔄 Exchanges
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If you received a damaged or incorrect item, please contact us within 7 days of receipt.
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We’ll promptly send a replacement at no additional cost.
💳 Refunds
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Once your return is inspected and approved, a full refund (minus shipping) will be issued to your original payment method within 5–7 business days.
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We do not refund original shipping charges unless the return is due to our error.
❗ Non-Returnable Items
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Used or partially unrolled PPF films
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Custom cut or special-order items
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Installed or altered products
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Open ceramic coating kits (once launched)
📦 How to Start a Return
To initiate a return, email us at repelfilms@gmail.com with:
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Your order number
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A brief explanation of the issue
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Photos (if applicable)
We'll provide you with a return authorization and shipping instructions.